Please be sure to check our Government YouTube Channel.

Live broadcasted meetings will be listed under ‘Live’, and pre-recorded meetings will be listed under ‘Videos’.

If you are positive we are missing a meeting that should be there, please reach out to us at (413) 587-3550

If you are experiencing unusual behavior (black screens, no audio, frozen image) from our channels on cable television, please fill out a support ticket.

We are only able to troubleshoot cable equipment, not third-party applications.

In order to access NOM Checkout, you must:

1. Fill out the membership form

2. Receive welcome email from NOM Checkout

3. Complete the sign-up process

Please give up to two business days for processing of your membership form.

If you have not received your welcome email from NOM Checkout within two business days of completing your membership form, please contact staff by email.

It may be the case that

1. The equipment is not available during the designated timeframe

2. One or more days are blacked out for pick-up or drop-off due to unexpected closing

If the item is showing as available in your cart but you are not able to complete checkout, please call the office during open hours.

Please call into the office and a staff member may be able to assist you over the phone.

Outside of business hours, please email the Production Manager at AReed@northamptontv.org.

We recommend familiarizing yourself with the equipment and settings before arriving on set. We do not reset settings between uses.

Please contact our Digital Navigator, Hannah Cox, to try to troubleshoot your personal device.

HCox@NorthamptonTV.org